A little preparation makes the making even more enjoyable.
Are these kits suitable for beginners?
Experience levels and assembly methods differ. Read the details of your chosen kit and start with a project whose size and complexity feel comfortable. Our beginner’s guide can help you prepare.
Do I need glue, batteries or special tools?
Kit contents vary. Check the product page and supplied instructions for included components and any additional materials required. Please do not assume that glue, tools or batteries are included unless the listing says so.
What age are these projects suitable for?
Check the recommended age on each product page. Many miniature and wooden model kits contain small parts and are intended for older teens or adults. They are not suitable for very young children.
How long will my project take?
Build times depend on the kit and your experience. Any estimate in a product listing is a guide, not a deadline. Take your time and enjoy the details.
Where can I find dimensions and included parts?
Look in the product description, specifications and gallery. Review these details before ordering, especially if you are choosing a model for a particular shelf or display space.
What about delivery and returns?
Available delivery options and charges for your destination are shown at checkout. For an order-specific question or a return request, contact us with your order information before sending an item back.
Can I get help with a product or order?
Visit our contact page and include the product name or order number along with a clear description of your question. Do not send payment card details or passwords.